De Angeli Design ships worldwide. We operate a free shipping policy. Our products are hand-made and made-to-measure so please allow 3–4 weeks for delivery.
We will email you when your package has been shipped.
We trust you will be completely satisfied with your De Angeli Design purchase. In the event that you are unhappy the item may be returned to us for a refund.
However, this refund is not available if we consider that the item has been used or is not in the condition in which it was sent. This also applies if the item is returned without its original packaging, including any clear protective wrapping.
You may ask for an exchange for the same item or another item in stock. An exchange does not apply if we consider that the item has been used or damaged in any way.
In the case of exchanging an item, there may be a price difference to be accounted for.
Any request for a refund must reach us within 14 days or within 28 days for an exchange.
If you receive your item(s) in a faulty/damaged state, please notify us within 7 days of receipt of goods. Please note that refunds and exchanges do not apply if we reasonably consider that the item has been used or damaged in any way.
Please inform us of any query by email and return the items by post to: De Angeli Design, Studio K, CC1, Trinity Buoy Wharf, 64 Orchard Place, London, E14 0JW, United Kingdom..
We aim to make refunds or exchanges within 14 days of receipt of the returned goods.
We will deduct the cost of post and packaging (outwards and, if relevant, inwards) from the refund amount if you return the product due to personal preference, as opposed to some defect with the product.